Career Definition of a Payroll Implementation Specialist
Payroll implementation specialists work with clients to meet their payroll needs. Part of their job involves interacting with clients to develop a clear picture of their business operations and to determine which type of payroll system is best for their company. Once they have identified the right software programs they work with clients to ensure that they understand how to use it effectively.
Their work also involves teaching customers how to use the payroll system. When problems are identified the payroll implementation specialist will develop solutions. They work with clients at all stages of the payroll implementation process, from choosing appropriate programs and systems to the successful implementation of those systems in their business.
|Educational Requirements||Bachelor's degree|
|Job Skills||Multitasking skills, computer skills, interpersonal skills, communication skills, problem-solving skills, analytical skills, customer service skills, mathematical skills|
|Median Salary (2021)*||$61,859|
|Job Outlook (2020-2030)*||-13% (payroll and timekeeping clerks)|
Sources: *PayScale; **U.S. Bureau of Labor Statistics
Most employers prefer payroll implementation specialists with a bachelor's degree. Studying human resources can be one way to prepare for a career in this field. This will include courses in business and accounting. Payroll implementation specialists may also be required to have industry certification. The Certified Payroll Professional CPP) qualification or Fundamental Payroll Certification (FPC) may increase job prospects and help prepare individuals for a career as a payroll implementation specialist.
Payroll implementation specialists must have exceptional customer service skills and interpersonal skills because they spend a lot of time interacting with clients. They need analytical skills to be able to effectively assess the needs of the customers they're working with. They also need computer skills in order to be able to work with the payroll software programs effectively. Communication skills are important in their role because they help demonstrate how to use new payroll software effectively. They also need problem-solving skills to come up with solutions so that they can ensure that the programs provided meet the needs of their customers.
Career Outlook and Salary
PayScale reported that as of 2021, payroll implementation specialists were earning a median annual salary of $61,859. The U.S. Bureau of Labor Statistics (BLS) indicates that payroll and timekeeping clerks should see -13% decline in job growth from 2020 to 2030.
Payroll implementation specialists rely on customer service skills and the ability to teach others how to use payroll programs so it is possible that those interested in a career as a payroll implementation specialist may also be interested in a career training customers or staff or in customer service. Information about some careers that emphasize similar skills to the ones needed to be a payroll implementation specialist can be found via the links listed here.