What Does a Telecommunications Technician Do?
So you think you might like to become a telecommunications technician? Telecommunications technicians are responsible for the setup and maintenance of telecommunications equipment and systems, such as telephones, routers, and modems. Climbing ladders, heavy lifting, and working in awkward positions may be required, and precautions must be taken when working with powered equipment. Some techs might work on call to fulfill emergency requests or may be scheduled weekends or nights. Some of the skills and qualities that can be helpful for telecommunications technicians include:
- Manual dexterity
- Attention to detail
- Communication skills
- Physical strength
- Customer service skills
- Patience
Read more to learn about how to get a job in telecommunications.
Telecommunications Technician Requirements
So, what are the career telecommunication technician requirements that you will need to consider? Use the table below to learn about the needed education, experience, certification, and more.
| Degree Level | Certificate or associate's degree |
| Degree Field | Electronics, telecommunications, or computer science |
| Experience | Entry-level; experience typically gained on the job |
| Licensure and Certification | Certain positions require certifications available through professional organizations |
| Key Skills | Dexterity, physical stamina, color vision, mechanical skills, troubleshooting skills, and customer service skills; must be able to work with cable reels, signal generators, stripping tools and trenching machines |
| Median Salary (2019) | $57,910 (for telecommunication equipment installers and repairers, except line installers) |
Source: U.S. Bureau of Labor Statistics
How to Become a Telecommunications Technician
Here are some of the most important steps to take in order to get a job in telecommunications:
- Get a telecommunications technician education
- Obtain a job in telecommunications
- Get telecommunications training
- Earn certification
- Advance your career
Now let's take a look at those steps in more detail:
Step 1: Get a Telecommunications Technician Education
Telecommunications technician education begins after you obtain a high school diploma. Many employers prefer candidates who have completed a postsecondary education program with electronics, computer science, or telecom technician courses. Individuals may learn the necessary skills by enrolling in a certificate or 2-year associate's degree program. Local community colleges and technical schools offer these programs.
Step 2: Obtain a Job in Telecommunications
Because a lot of the telecommunications training that you will need is provided on the job, you should be able to obtain an entry-level job in telecommunications. Check out job boards and local professional organizations, or speak to your academic advisors or other industry connections in order to find out where you might be able to work.
Step 3: Get Telecommunications Training
After gaining formal education and securing an entry-level job, most telecommunications workers complete on-the-job training to learn the specific duties and equipment used in that company. This training involves completing less complex tasks with an experienced technician. Some employers may also send employees to training or continuing education programs given by specific manufacturers. Completing your telecommunications technician traineeship will give you an edge in the job market as well as the knowledge you need to continue working.
Here's a tip for success:
- Seek continuing education. Because technology in this field changes rapidly, cable installers should seek continuing education opportunities, such as attending manufacturers' training classes and reading equipment manuals.
Step 4: Earn Certification
To become more valuable employees, telecommunications technicians have several certification opportunities. The Telecommunications Industry Association (or TIA) offers the Session Initiation Protocol (or SIP) certification. The Society of Cable Telecommunications Engineers (or SCTE) certifies telecommunications professionals in areas such as broadband installers. To meet certification requirements, candidates must pass an exam that covers practical skills and industry knowledge.
Here's a tip for success:
- Keep certification current: To maintain their SCTE certification, telecommunications technicians must earn recertification units by taking technical courses, attending technical workshops, and speaking at conferences.
Step 5: Advance Your Career
In order to advance your career, there are several things you can do. You might consider joining a local or national professional organization in order to connect with others working in telecommunications. You may also be able to advance within your company or organization. In some cases, depending on the exact nature of your job, you may be able to start your own telecommunications company or provide a specialized service.
Related Careers
A few careers related to working in telecommunications include the following:
- Broadcast and sound engineering technicians
- Electrical line installers and repairers
- Electronics installers and repair technicians
Earning an associate's degree, completing on-the-job training, and getting certified are great steps to follow to make the most of a career as a telecommunications technician.
