Online Medical Office Management Certificate and Diploma Programs

Oct 20, 2021

Essential Information

Online certificate and diploma programs in medical office management are relatively easy to find; these programs are very similar in their formats and requirements. These programs consist of basic office skills coursework combined with some fundamental healthcare topics, like medical terminology. The courses can be completed entirely over the Internet. The minimum admissions requirement is a high school diploma or GED, but some programs also require applicants to have at least a year of office experience.

According to the U.S. Bureau of Labor Statistics (BLS), the educational requirements for office managers, also known as administrative services managers, vary by the kind of organization they work for and the type of work they do, but generally range from a high school diploma to a bachelor's degree.

Certificate or Diploma in Medical Office Management

An online certificate or diploma in medical office management covers the most basic duties, knowledge and skills needed to support the smooth operation of a medical office. Students learn billing, record filing, appointment setting and medical terminology. They also enhance their competency in the areas of written correspondence and verbal communication. A high school diploma or GED is needed for enrollment in a program, and some institutions may require that students have at least one year of office experience as well.

Program Information and Requirements

Courses in a medical office management certificate or diploma program may be completed entirely online. Students may access all content anytime through the school's website. Student-instructor interactions are conducted via message boards, e-mail and phone. A certificate or diploma is usually earned in less than a year.

Participation in an online program requires a personal computer, Internet access and basic word processing and spreadsheet software. A dial-up Internet connection is adequate, but schools recommend a high-speed connection, such as DSL or cable.

List of Common Online Medical Office Management Certificate or Diploma Courses

Certificate or diploma programs are entirely focused on their topic of study, and they don't usually include general education courses. Medical office management certificate or diploma courses cover the fundamentals of office administration as they pertain to a health care environment.

Medical Terminology

This course covers common vocabulary terms used in medical care and their meaning. Students also learn roots, prefixes, suffixes and combinations thereof.

Medical Software

Students learn to use software applications designed to manage the flow of medical information. Billing and electronic records software are among the topics addressed in this class.

Office Procedures

This course surveys the full range of duties typically performed by office managers, with particular emphasis on customer service and human relations skills. Topics covered include phone etiquette, appointment scheduling, filing and business correspondence.

Human Biology Introductory

This course provides students with the fundamentals of human biology. The course focuses on basic functions and structure of the human body. It also covers medical terminology.

Text Entry and Formatting Advance

Students hone their skills in the use of computer applications to create office documents. Students learn how to create and produce newsletters, legal documents, manuscripts and letters using techniques like tabulation and business forms.

Career Information

An online certificate or diploma in medical office management is the minimum credential necessary for employment as an entry-level medical office manager. Positions are available in private physicians' offices, pharmaceutical companies, medical labs, medical clinics and hospitals. The BLS projects employment of administrative services managers in general will increase 7%, which is faster than average for all occupations, from 2018 to 2028. According to, as of November 2019, entry-level medical office managers earned salaries between $31,000 and $58,000.

Continuing Education Information

Certificate or diploma holders with no other postsecondary education may find it easier to obtain employment if they earn an associate's degree. Medical office management associate's degree programs are available online from a number of schools.

Although medical office managers are not always required to have postsecondary training, a diploma or certificate can provide useful preparation by introducing students to standard office procedures within healthcare facilities, as well as basic medical concepts. Graduates can find work in a variety of medical institutions, or they can improve their job prospects by continuing their education in a related undergraduate degree program.

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