Online Case Management Certification: Programs & Courses

Oct 20, 2021

What is Case Management Certification?

Case management certification represents training and expertise in case management as it relates to a specific field, including nursing, social, work, and human resources. Certification in case management is earned through completion of relevant coursework and examination.

Because case managers come to the profession from a variety of backgrounds there are a wide variety of certification options available to case managers. Those coming to the field with a bachelor's degree in social work may opt for certification as a Certified Social Work Case Manager, while those coming in with a bachelor's or master's degree from an administrative field may choose to opt for the Case Management Administrator Certification.

a pair of female hands works at a laptop with a book open next to her

Are There Case Management Certification Programs Online?

Several traditional colleges or universities and private online schools offer case management certification programs online. Generally, online case management certification is taught as part of a curriculum in areas like human services, rehabilitation counseling, social work and nursing. Students with existing degrees should look first in their own field for online case management education.

Online Case Management Certification Courses

One of the most generally applicable certifications is the Certified Case Manager credential from the Commission for Case Manager Certification (CCMC). Applicants must be licensed or certified by their state to independently practice case management. The CCMC additionally requires that applicants have completed a sufficient amount of case management experience, lasting between 1-2 years. This credential remains valid for a five years.

Students pursuing a case management certification online can typically access their coursework anytime through their school's virtual classroom environment. Course management software allows professors to post lectures, assignments, exams, videos and other materials. Message boards, web conferencing or chat rooms may be used to facilitate class interaction and discussion.

Although online case management certification training is available at a cost, there is limited free case management training online in the form of webinars available through CCMC.

Case Management Courses Online

As well as online case management certification, students have several options for case management education online including undergraduate degree and graduate degree programs fully online or in a hybrid format.

Associate Degrees

Students looking for a case management degree online may want to consider a two-year associate degree. Community colleges that offer online Associate of Science or Associate of Applied Science degrees in human services or one of its specialty fields, like alcohol and drug counseling, prepare graduates for careers in the case management field. Prerequisites include a high school diploma or GED. Some on-site requirements may need to be met.

Course Topics

Along with general education requirements, case management courses online take a human-oriented approach to care, and relevant online classes may cover:

  • Assessment
  • Biology
  • Mathematics
  • Psychology
  • Treatment models

Bachelor's Degrees

At the bachelor's degree level, courses in case management are often part of a degree program like nursing or social work. Bachelor's degrees typically take four years to complete. Prerequisites are likely to be a high school diploma or GED with the possibility of prior coursework in the field of study. Distance learners may be required to participate in internship or practicum experiences prior to graduation.

Course Topics

Some online bachelor's programs allow for concentrations in topics like the court system, civic engagement, psychology, leadership, or child development. Courses involved in preparing graduates for careers as case managers include the following:

  • Human services administration
  • Intervention methods
  • Ethics of human services
  • Research methodology
  • Social welfare

Master's Degrees

Programs like the Master of Science (M.S.) in Nursing or M.S. in Rehabilitation Counseling and Case Management offer training in related areas and can be found fully online. However, due to the interpersonal nature of the field, participation in an in-person internship is often required. Prerequisites include work experience and a bachelor's degree, though not necessarily in a specific field. These programs take roughly two years to complete.

Course Topics

Good communication, as well as an ability to research (and think critically about) a problem are vitally important to good case management. Below are examples of common classes:

  • Rehabilitation technology
  • Psychological evaluation
  • Statistics
  • Evidence-based practice
  • Caring for diverse populations
  • Clinical systems

Students seeking online case management certification, or more general study, have a variety of options available depending on their field of interest. Training in case management prepares students to pass certification exams and work effectively as case managers.

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