Family Service Coordinator: Job Description and Requirements

Oct 20, 2021

Family service coordinators are social service workers who help to secure housing, food, and other resources for struggling families and individuals. They need a bachelor's degree at the bare minimum, but may require a master's degree for certain career specializations. This field is expected to see above average job growth through 2029, according to the U.S. Bureau of Labor Statistics (BLS).

Essential Information

Family service coordinators work within the social services field. They find resources, such as housing or education, for those in need. Depending on their specialty area, family service coordinators hold either a bachelor's or master's degree in social work, human services or a similar discipline. Certification as a Professional Service Coordinator is available, though optional. Learn more about this career field below.

Required Education Bachelor's or master's degree
Certification Voluntary
Projected Job Growth (2019-2029)* 13% (for social workers)
Median Annual Salary (May 2019)* $50,470 (for social workers)

Source: *U.S. Bureau of Labor Statistics

Job Description for Family Service Coordinators

Family service coordinators work with families and individuals to help those in need; they typically coordinate housing, healthcare, counseling, education or rehabilitative services. They are, by and large, employed in community organizations or government agencies. These organizations and agencies can include health and human service associations, the criminal justice system, housing departments or senior centers. Family service coordinators are typically assigned cases in which they meet with individuals, couples or family groups to provide information and resources or become their advocate.

Employment Outlook

While the BLS doesn't provide data specifically for family service coordinators, it has indicated that employment opportunities for social workers are projected to grow much faster than average for all national occupations, at 13% from 2019-2029. According to the BLS, this growth might be due in part to the rapidly increasing elderly population and a need for services in that area. The median annual wage for social workers was $50,470 in May 2019.

Job Requirements for Family Service Coordinators

Becoming a family service coordinator requires having a minimum of a bachelor's degree in social work, human services or a similar discipline, although it is common for workers to have a master's degree, depending on their position and agency. Due to the nature of the work, family service coordinators should have patience, compassion and a strong desire to help those with disabilities, disadvantages or other health or social needs. It's key for these professionals to be able to communicate and listen effectively as well as maintain organization. Additionally, family service coordinators must be able to navigate through and discern information and resources specific to the specialty area, such as substance abuse, disability or employment.

Certification Information

While certification is not mandatory to work in this field, a certificate program leading to the Professional Service Coordinator (PSC) designation does exist. The PSC program is offered through the American Association of Service Coordinators in partnership with the Ohio State University Office of Geriatrics and Gerontology. This is an online program, and its curriculum covers topics in professional ethics and conduct as well as federal program navigation.

Becoming a family service coordinator requires at least a bachelor's degree in social work or a similar field, but a master's degree may be useful for those wanting to climb the career ladder or achieve specialization in the field. Family service coordinators may pursue voluntary certification in order to increase their credibility.

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