Do medical assistants work at the front desk?

Question:

Do medical assistants work at the front desk?

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Answer:

Medical assistants (MAs) working at the front desk of a healthcare facility are often medical administrative assistants. These MAs have complete a medical assistant training program with a focus on the administrative side of the healthcare profession. MAs working at the front desk receive incoming patients and are responsible for registering their information, scheduling appointments, answering the phone, processing insurance information, etc. Although many MAs choose to work in the clinical side of medical assisting, all of them go through basic administrative training. An accredited medical assistant training program prepares apprentices on clinical and administrative tasks despite what they choose to get specialized in. Therefore, all medical assistants can work at the front desk. In conclusion, if you want to work at the front desk of a medical facility, completing a medical assistant program is definitely a good choice. You can apply for a program that is focused on medical administrative assistant tasks.

For more information about medical administrative assistants check out this article: Medical Administrative Assistant: Career Info & Requirements

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